UX | Product Design
Salineauto.com
Clean, modern website for automotive services with a hometown feel.
Cooksc.com
2026 | Cook's Condiments
sassypines.com
2026 | Sassy Pines, LLC
Full e-commerce website design, with product catalog, checkout flow, events, and workshops. User-friendly e-commerce and events app interface.
SeekingSimple’s Digital Pantry Makeover was originally designed as a coach-led experience. My role was to reimagine the existing model into a more intuitive, self-guided user experience. By refining the user flow and simplifying platform navigation, I aimed to create a seamless, engaging experience that empowers users to explore the platform independently and confidently.
2024 | QuickBooks Time, Intuit
The Who’s Working widget gives employers real-time visibility into workers clocked in across their job sites. However, research revealed that 66% of QuickBooks Time’s mid-market customers use lower-resolution screens, making the existing widget difficult to navigate and less effective. To address this usability challenge, I restructured and optimized the Who’s Working list to improve visibility, simplify information hierarchy, and create a more intuitive experience, resulting in a 50% increase in user confidence.
2023 | QuickBooks Time, Intuit
As QuickBooks Time (formerly TSheets) transitioned into QuickBooks Online, customers expressed concerns about significant product changes and a lack of guidance throughout the migration process. In response, we developed the Change Management initiative to create a more supportive, intuitive transition experience. By providing customers with the guidance and resources needed to navigate the changes with confidence, the initiative strengthened customer trust and drove a 32% increase in product adoption.
2023 | QuickBooks Time, Intuit
QuickBooks Time merged with QuickBooks Online, creating functionality gaps between the two time-tracking experiences. One key opportunity was improving the billable rate. This project focused on implementing saved billable rates and refining the underlying logic to create a more consistent, intuitive experience. These enhancements helped bridge the gap between the two products while improving workflow efficiency and functionality for customers.
2021 | TSheets, Intuit
TSheets PROs, an accountant-focused program, allowed accounting professionals to manage multiple accounts for their clients. Following Intuit’s acquisition of TSheets, the program underwent a migration to consolidate account management and transition users into the QuickBooks Online ProAdvisor program. This initiative focused on creating a more streamlined experience for accounting professionals, simplifying client account management while aligning the program with Intuit’s broader product ecosystem.